Privacy Policy

This policy sets out File2File's privacy practices in connection with all services provided by us.

File2File aims to protect your privacy when you use our services and communicate with us. We take privacy protection very seriously and have implemented several measures to ensure your information remains secure and private. As defined by various privacy regulations, File2File is the Data Controller of your information.

If you have provided us with personal data of other individuals or organizations (such as colleagues), please ensure they understand our privacy policy. Please only provide their data if you are explicitly authorized to do so.

This privacy policy complies with data regulations such as the EU General Data Protection Regulation (GDPR).

If you have further questions regarding any aspect of our privacy policy, please contact us using the information provided at the bottom of this page.

We collect data necessary to provide and improve our services. Upon visiting file2file.com, we collect your IP address and store it securely. Various third-party services we work with may also collect personal data.

If you create an account or purchase a plan, your personal data is stored securely, including your email, name, billing address, and subscription plan.

Payments are securely processed by Stripe or PayPal. File2File only stores partial details and relies on these platforms for processing.

Customer files are stored securely on AWS. Files are not accessed unless required by legal procedures or with your explicit consent.

We send emails using Mailgun and track interactions to improve our services. You can unsubscribe anytime.

Sentry is used to monitor system performance and detect errors. This includes data like browser type and IP address.

F2F helps detect and reduce fraudulent activity. Data such as IP addresses and billing information are assessed.

You can access, update, or delete your data by contacting us at [email protected]. Files are deleted after 24 hours by default.